IVR Configuration

IVR configuration has been enhanced to let you set up multiple IVR virtual payment sources with Enterprise Payments IVR.

  1. Navigate to Maintenance > new world ERP Suite > Revenue Collection > Virtual Payment Source. The Virtual Payment Source List page displays.
  2. Click New. The Virtual Payment Source page displays.
  3. Select a Payment Source Type of IVR:

    The Enterprise Payments IVR check box displays under Receipt Management Settings:

  4. Fill in the appropriate fields and mark the Enterprise Payments IVR check box:

  5. Click Save to complete.
  6. To configure another IVR virtual payment source, click New from the Virtual Payment Source page.
  7. Fill in the appropriate fields:

  8. Click Save. Both IVR virtual payment sources have been added to the Virtual Payment Source List page:

  9. If you want Enterprise Payments IVR to use the second virtual payment source, select the payment source from the list.
  10. Mark the Enterprise Payments IVR check box:

  11. Click Save. A message warns the existing Enterprise Payments IVR will be replaced with this one:

  12. Click Accept. The Enterprise Payments IVR check box of the first virtual payment source is cleared automatically: